Returns & Exchanges
We want you to love your Jonas Brothers apparel, but if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely pack your merchandise in the original shipping box or a similar mailer, ensuring the return form is included inside.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once we receive and inspect the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing